Rendeon

Terms of Service

Effective August 27, 2026

These Terms of Service ("Terms") govern your use of Rendeon, including https://www.rendeon.ai, the Rendeon web application, and any associated software, websites, and features we may offer (together, our "Services"). These Terms are a contract between you and Masitects LLC ("Masitects", "we", "us", "our"), and not with our Providers. By accessing or using our Services, you agree to these Terms.

Our Services run on two separate properties. The Application at https://www.rendeon.ai is where you create an account, submit Drawings and Prompts, receive Renders, and pay. The Marketing Site at rendeon.com, together with our blog, is a public brochure where none of that happens. Our Privacy Policy explains what each one collects, and the difference between them is substantive rather than cosmetic.

Two sections deserve your attention before you read the rest. Section 5 explains what a Render is and is not, and what you must not rely on it for. Section 13 contains an arbitration agreement and a class action waiver that change how disputes between us are resolved, and how you may opt out of them.

Our Privacy Policy describes how we handle your personal data and forms part of your agreement with us.

1. Who we are

Rendeon is a service of Masitects LLC, a North Carolina limited liability company with a mailing address at 4801 Glenwood Avenue, Suite 200, PMB 253, Raleigh, NC 27612, United States. Masitects also operates an architectural visualization studio, which is a separate service offered under separate terms.

2. Account creation and access

Your Rendeon Account. To use the Services you must create an account (your "Account"). We sign you in using a single use link sent to your email address, so the security of that mailbox is the security of your Account. You agree to provide correct, current, and complete Account information and allow us to use it to communicate with you about the Services. Our communications to you using your Account information satisfy any requirement for legal notice.

Eligibility. You must be at least 18 years of age and able to form a binding contract. The Services are offered to businesses and professionals located in the United States. You may not use the Services if we have previously terminated your Account, or if you are barred from receiving United States software or services under applicable sanctions or export law.

Account security. You are responsible for all activity occurring under your Account. Notify us at hello@rendeon.ai as soon as you believe your Account or the mailbox attached to it has been compromised.

Use for a firm or a client. If you use the Services for a firm, an employer, or a client, you represent that you have authority to accept these Terms on that organization's behalf, and "you" means both you and that organization. One Account is for one individual. You may use the Services on behalf of your firm and its clients, but you may not share a single set of sign in credentials among several people, and you may not resell access to your Account.

3. Use of our Services

You may access and use the Services only in compliance with these Terms and any guidelines or supplemental terms we post on the Services (the "Permitted Use"). You are responsible for all activity under the Account through which you access the Services.

You may not access or use, or help another person to access or use, the Services in the following ways:

  • In any manner that violates applicable law or regulation, including laws governing the export of data or software to or from the United States or other countries.
  • To generate anything outside the purpose of architectural visualization, including sexual content, content involving minors, violent or hateful content, or images of identifiable real people.
  • To submit or render anything that infringes, misappropriates, or violates intellectual property or other legal rights, including rights of publicity or privacy, or that you otherwise lack the rights to use.
  • To submit personal data concerning other people beyond what a drawing set ordinarily contains, or any category of data our Privacy Policy asks you not to submit.
  • To present a Render as a photograph, a survey, an as built record, or the work product of a licensed professional.
  • To develop any product or service that competes with the Services, including to develop or train any artificial intelligence or machine learning model, or to resell the Services.
  • To decompile, reverse engineer, disassemble, probe, or otherwise attempt to discover, extract, or reconstruct the methods, instructions, models, or source code behind the Services, including by prompt injection or by any other attempt to make the Services describe themselves, except where these restrictions are prohibited by applicable law.
  • To crawl, scrape, or otherwise harvest data or information from the Services, or to access the Services through automated or non-human means, whether by bot, script, or otherwise, other than as we expressly permit.
  • To evade, disable, or interfere with rate limits, credit metering, Account restrictions, or any other protective measure, or to create Accounts in order to obtain trial credits or promotional pricing more than once.
  • To abuse, harm, interfere with, or disrupt the Services, including by introducing viruses or malware or by overwhelming our systems.
  • To engage in any other conduct that restricts or inhibits any person from using the Services, or that we reasonably believe exposes us, our members, our Providers, or any third party to liability, damage, or detriment of any kind, including reputational harm.

Refusals. The Services decline requests falling outside architectural visualization, and decline to add elements your Drawings do not show. A refusal of that kind occurs before anything is generated and consumes no Credits. Repeated attempts to push the Services outside their scope may result in suspension.

4. Inputs, Renders, and Materials

Generally. You provide drawings, plans, keynote sheets, swatch photographs, and written instructions to the Services (together, your "Inputs"). The Services generate images from your Inputs (your "Renders"). Inputs and Renders together are your "Materials". An approved Render that you designate as the basis for further work is your "Anchor".

Rights and responsibilities. You are responsible for all Inputs you submit. By submitting Inputs you represent and warrant that you have all rights, licenses, and permissions necessary for us to process them under these Terms and to provide the Services to you, including any permission your client, your employer, or another designer's office is required to give, and that your Inputs do not violate these Terms or any applicable law.

Ownership of your Inputs. As between you and us, you retain all right, title, and interest you hold in your Inputs. We claim no ownership of them.

License you grant us. You grant us a worldwide, non-exclusive, royalty free license to host, store, copy, transmit, reformat, analyze, and process your Materials, and to disclose them to the Providers identified in our Privacy Policy, for the purpose of operating the Services and producing your Renders. You grant us a further license to use your Materials to measure quality and to train and improve our models, which you may withdraw at any time under Section 4 of our Privacy Policy. Both licenses continue for as long as we hold the Materials and end when they are deleted, except for copies retained under the retention periods in that Policy.

Ownership of Renders. Subject to your compliance with these Terms and your payment of the applicable Credits, we assign to you all of our right, title, and interest, if any, in the Renders the Services deliver to you. You may use them commercially, including in client presentations, proposals, marketing, and listings, subject to Section 5.

Two limits on that assignment are worth stating plainly. First, images generated by an artificial intelligence system may not be protectable by copyright in the United States, and we make no representation that a Render is copyrightable or that you can prevent another person from using a similar image. Second, generative models can produce similar output for different people from similar inputs, so a Render is not exclusive to you and we do not represent that it is unique. A Render produced from a design you do not own gives you no rights in that design.

Confidentiality of your Materials. We treat your Materials as confidential. We do not publish them, we do not give other members access to them, and we will not use them in our marketing, case studies, or sample galleries without first asking you in writing.

Reliance on Renders. Artificial intelligence models are a frontier technology that is still improving in accuracy and reliability. The Services are built to hold a Render to what your Drawings show, and to decline rather than invent what is not there. That is the design objective and it is not a guarantee. When you use the Services, you acknowledge and agree that a Render may:

  • Misread a drawing, a keynote, a note, or a dimension.
  • Omit, duplicate, simplify, or invent an element such as a window, door, gable, column, railing, or trim detail.
  • Depict a material, color, texture, finish, or reflection incorrectly, including one you specified exactly.
  • Misjudge proportion, scale, massing, roof pitch, or the relationship between parts of a building.
  • Alter something you did not ask to change, including in an area you did not mark.
  • Differ from the result of an identical or nearly identical earlier request.
  • Be unsuitable for your purpose in your judgment.

None of the above constitutes a defect in the Services. It is characteristic of how generative image models behave, and it is why you must examine every Render before you use it.

Edits and revisions are attempts, not corrections. The editing features allow you to mark a region and describe a change, and the Services build the new image from your Anchor so that the remainder holds steady. That is a method of improving your odds. It is not a representation that an edit will succeed, that a marked region will return exactly as you described it, that an unmarked region will be left untouched, or that any number of attempts will reach the result you have in mind. Everything listed above applies to every edit, orbit, and additional view exactly as it applies to a first Render.

Your review obligation. You are responsible for examining every Render and every edited Render against your own drawings before you present it to a client, publish it, submit it, or rely on it for any purpose. You are also responsible for disclosing to your own clients that an image was generated by artificial intelligence wherever the context could otherwise mislead them.

Our use of Materials. We may use your Materials to provide, maintain, and improve the Services and to train our models, unless you opt out through your Account settings or by writing to us, as described in Section 4 of our Privacy Policy.

5. Permitted use of Renders

This section is the most important limit in these Terms.

Marketing and presentation only. Renders are illustrative marketing material. They are not construction documents, permit documents, or as built records, and they are not a representation that anything depicted is accurate, buildable, or code compliant.

You must not submit a Render for permitting, bidding, construction, fabrication, appraisal, or any regulatory approval. You must not rely on a Render for dimensions, quantities, materials, structural adequacy, site conditions, energy performance, accessibility, or compliance with any code, ordinance, covenant, or standard.

Not a professional service. The Services are a software tool. They do not provide architecture, engineering, surveying, interior design, or any other licensed professional service, and your use of them does not create a professional relationship between you and us. Every drawing and every Render must still be reviewed by the licensed professional of record, who remains solely responsible for the design.

Your acknowledgment. You acknowledge that you have read this Section 5 and the paragraphs headed "Reliance on Renders" and "Edits and revisions are attempts, not corrections" in Section 4; that the limits they describe are inherent to generative artificial intelligence rather than something we are able to remove; that you are choosing to use the Services with knowledge of those limits; and that you accept the risk of using any Render without examining it first. This allocation of risk is reflected in what we charge for the Services and survives termination of these Terms.

6. Feedback

We welcome feedback, including ideas and suggestions for improvement ("Feedback"). You have no obligation to give us Feedback, but if you do, you agree that we may use it however we choose, without obligation or payment to you, and that we will not treat it as your confidential information. This gives us no rights in your Materials.

7. Credits, subscriptions, fees and payment

Credits. Credits are the prepaid unit you spend to use paid features of the Services ("Credits"). Each operation displays its Credit cost in the application before you commit to it, and different operations cost different amounts. Credits have no cash value, cannot be exchanged for money, and cannot be transferred, sold, or combined across Accounts.

How Credits are spent. Credits are charged when you submit a paid operation, after the confirmation step, and the result is delivered whether or not it satisfies you. Being dissatisfied with a Render is not a failed run, is not a defect, and is not a basis for a refund. Where a run fails for a technical reason attributable to us, tell us and we will return the Credits.

Plan Credits and Purchased Credits. Credits granted by a successful subscription payment are "Plan Credits". Credits bought in a top up pack are "Purchased Credits". Purchased Credits are consumed last, so a top up you paid extra for is not consumed ahead of the Credits your plan already provided.

Rollover and forfeiture. Unused Plan Credits roll over while your Subscription remains active, without a cap. When your Subscription ends, unused Plan Credits are forfeited at the end of the Billing Period you have already paid for. Purchased Credits are not forfeited and remain in your balance while your Account is open.

For example, if you hold 40 unused Plan Credits and 10 Purchased Credits and you cancel on the 10th of a Billing Period ending on the 24th, you keep access and all 50 Credits until the 24th. On the 24th the 40 Plan Credits are forfeited and the 10 Purchased Credits remain. The application shows both figures separately before you confirm a cancellation.

Free trial Credits. Credits granted to a new Account for trying the Services are granted once per person and per firm, have no cash value, and may be withdrawn where an Account was created in order to collect them repeatedly.

Fees and billing. Current plans, prices, Credit allowances, and top up packs are shown on our pricing page and in the application at the time of purchase. Prices are stated in United States dollars and exclude taxes, which we add where required. If you purchase access to the Services, you must provide complete and accurate billing information (your "Payment Method"), and you agree that we may charge your Payment Method for applicable fees and taxes. You agree that we are not liable for errors caused by the third party payment processor used to process fees paid by you to us.

Subscriptions. To access a paid plan you must sign up for a subscription (a "Subscription"). The features and Credit allowance of your Subscription, and the length of its billing period (the "Billing Period"), are described during the order process. We may change the features from time to time, and we do not guarantee that any particular feature will always be available.

Automatic renewal. A Subscription renews automatically at the end of each Billing Period, and we will charge your Payment Method for the next Billing Period until you cancel. Each successful payment grants that period's Plan Credits. By subscribing you authorize these recurring charges.

For example, if you subscribe on 25 January to a Subscription with a one month Billing Period, your Payment Method will be charged again on or about 25 February, and on or about the 25th of each month after that, until you cancel.

Cancellation. You may cancel at any time in your billing settings in the application. Cancelling takes no more steps than subscribing did. Cancellation takes effect at the end of the Billing Period you have already paid for, and you keep access and any Plan Credits until then. Deleting your projects, or unsubscribing from our email, is not a cancellation.

Changing plans. An upgrade takes effect immediately, is prorated by our payment processor, and grants the new plan's Credits at once. A downgrade takes effect at the end of your current Billing Period, and until then you retain the plan and the Credits you paid for.

Failed payments. If a payment fails we may retry it, pause Credit grants, and suspend access until it clears. We may cancel a Subscription that remains unpaid.

Fee changes. We may change our fees. A change to your recurring price takes effect no earlier than your next renewal, and we will give you at least 14 days notice by email before it applies so that you may cancel first. You agree to the increase unless you cancel before the Billing Period to which it applies.

Promotions. Founding member pricing, promotion codes, and retention offers apply only as described at the time they are offered, are limited to one per customer and per firm unless we state otherwise, cannot be combined unless we state otherwise, and end automatically at the end of their stated term. We may withdraw an offer that is being abused.

Refunds. Except as expressly provided in these Terms or where required by law, all payments are non-refundable. We do not refund subscription fees, partial Billing Periods, unused Credits, or Credit packs, and cancelling does not trigger a refund for the current Billing Period. We may issue a refund by hand for a genuine problem at our sole discretion, and where we do, we withdraw the Credits that payment purchased in proportion to the amount refunded. If those Credits have already been spent, the balance may go negative and must be cleared before you generate again. Nothing in this paragraph removes a refund right your state law provides and does not permit us to disclaim.

8. Third-party services

The Services depend on third parties, including our payment processor, our hosting and database providers, and the artificial intelligence model providers identified in our Privacy Policy (together with our other suppliers, our "Providers"). We do not control and do not accept responsibility for any loss or damage arising from a Provider's acts, omissions, outages, or changes to its terms, and we make no representations or warranties in respect of them. Where the Services link to or interoperate with third party content or services, your use of that content or service is at your own risk and subject to its own terms and policies.

9. Support access and monitoring

We do not record you. We do not operate session recording, session replay, screen recording, or keystroke logging on either of our properties, and we do not reconstruct or replay what you did on screen. We do not use third party analytics or advertising software in the Application at all. We do keep server side records of what you submit and of the requests your browser makes, because your Materials are the product and request logs keep the Services running and secure, but that is a record of what you sent us rather than a recording of you sending it. Our Marketing Site counts visits using analytics we run ourselves, which is described in our Privacy Policy and never touches your Materials, because none of them exist on that property.

Support access. To investigate a problem you have reported, our support and engineering staff may open your Account and see what you see. Every such session is recorded with the staff member's identity, the Account accessed, the reason, and the times it started and ended, and it closes automatically after a period of inactivity. By using the Services you consent to this limited access for support purposes. Section 6 of our Privacy Policy describes it further.

10. Ownership of the Services

The Services are owned, operated, and provided by us and our Providers. We and our Providers retain all right, title, and interest, including all intellectual property rights, in and to the Services, including the software, models, methods, know how, and processes behind them and our name, brand, and interface, whether or not any part of them is patented or registered. Other than the rights of access and use expressly granted in these Terms, these Terms grant you no right, title, or interest in the Services.

How the Services prepare, check, and improve a Render is our confidential information and trade secret. It is not described in these Terms, it is not part of what you are purchasing, and nothing here is a representation about it.

11. Content moderation and suspension

We may review, restrict, or remove Materials, and suspend or terminate access, where we reasonably believe these Terms have been breached, where we are required to do so by law, where your payment has failed, or where your use threatens the Services or another member. Except for a serious or repeated breach, we will endeavor to warn you first and give you an opportunity to correct the problem.

12. Disclaimer of warranties, limitations of liability, and indemnity

We work hard to make the Services useful and we improve them continually. There are nonetheless things we cannot promise, and the paragraphs below set out which. They are capitalized so that you do not miss them.

YOUR USE OF THE SERVICES AND THE MATERIALS IS SOLELY AT YOUR OWN RISK. THE SERVICES AND THE RENDERS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS AND, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE AND OUR PROVIDERS EXPRESSLY DISCLAIM ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AVAILABILITY, RELIABILITY, SECURITY, NON-INFRINGEMENT, AND ANY WARRANTY IMPLIED BY COURSE OF DEALING, COURSE OF PERFORMANCE, OR TRADE USAGE.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR FREE, THAT ANY RENDER WILL BE ACCURATE, COMPLETE, FAITHFUL TO YOUR DRAWINGS, UNIQUE, PROTECTABLE, OR FIT FOR ANY PARTICULAR PURPOSE, THAT ANY EDIT, RETRY, OR NUMBER OF ATTEMPTS WILL PRODUCE A PARTICULAR RESULT, OR THAT DEFECTS WILL BE CORRECTED. NO ADVICE OR INFORMATION OBTAINED FROM US, FROM OUR SUPPORT STAFF, OR FROM THE SERVICES CREATES ANY WARRANTY NOT EXPRESSLY STATED HERE. SECTION 5 GOVERNS WHAT RENDERS MAY AND MAY NOT BE USED FOR.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER WE, OUR PROVIDERS, NOR OUR OR THEIR RESPECTIVE AFFILIATES, MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, SUCCESSORS, OR ASSIGNS (TOGETHER, THE "MASITECTS PARTIES") WILL BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS, LOST GOODWILL, PROJECT DELAY, COST OF REWORK, OR LOSS OF DATA, ARISING OUT OF OR RELATED TO THE SERVICES, THE MATERIALS, OR THESE TERMS, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THOSE DAMAGES WERE FORESEEABLE.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE MASITECTS PARTIES' TOTAL AGGREGATE LIABILITY FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION ARISING OUT OF OR RELATED TO THE SERVICES, THE MATERIALS, OR THESE TERMS WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US FOR ACCESS TO THE SERVICES IN THE TWELVE MONTHS PRECEDING THE DATE THE CLAIM AROSE, AND ONE HUNDRED UNITED STATES DOLLARS. THESE LIMITS COVER EVERY CLAIM ARISING FROM AN INACCURATE, INCOMPLETE, UNFAITHFUL, OR UNUSABLE RENDER, FROM AN EDIT THAT DID NOT PRODUCE THE RESULT YOU WANTED, AND FROM ANY PERSON'S RELIANCE ON A RENDER. THE FOREGOING LIMITATIONS ARE ESSENTIAL TO THESE TERMS, AND WE WOULD NOT OFFER THE SERVICES TO YOU WITHOUT THEM.

YOU AGREE TO INDEMNIFY AND HOLD HARMLESS THE MASITECTS PARTIES FROM AND AGAINST ALL LIABILITIES, CLAIMS, DAMAGES, EXPENSES (INCLUDING REASONABLE ATTORNEYS' FEES AND COSTS), AND OTHER LOSSES ARISING OUT OF OR RELATED TO YOUR MATERIALS; YOUR ACCESS TO OR USE OF THE SERVICES OR ANY RENDER; YOUR BREACH OR ALLEGED BREACH OF THESE TERMS; YOUR VIOLATION OF APPLICABLE LAW OR ANY THIRD PARTY RIGHT; AND ANY USE OF A RENDER FOR PERMITTING, CONSTRUCTION, OR ANY OTHER PURPOSE SECTION 5 PROHIBITS. WE RESERVE THE RIGHT TO ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF ANY MATTER OTHERWISE SUBJECT TO INDEMNIFICATION BY YOU, IN WHICH CASE YOU AGREE TO COOPERATE WITH US.

THE LAWS OF SOME STATES DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES OR THE LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THE DISCLAIMERS AND LIMITATIONS IN THIS SECTION MAY NOT APPLY TO YOU. NOTHING IN THIS SECTION LIMITS LIABILITY THAT CANNOT BE LIMITED BY LAW, INCLUDING LIABILITY FOR FRAUD OR WILLFUL MISCONDUCT.

OUR PROVIDERS ARE INTENDED THIRD PARTY BENEFICIARIES OF THE WARRANTY DISCLAIMERS AND LIMITATIONS OF LIABILITY IN THIS SECTION 12.

13. In case of disputes

Informal resolution first. Before filing anything, send a written description of the dispute and the relief you want to legal@rendeon.ai. We will do the same for you at the address on your Account. Both of us agree to attempt in good faith to resolve the dispute for 30 days. Completing this step is a condition of commencing arbitration.

Arbitration. If we cannot resolve the dispute informally, you and we agree that any dispute arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, before one arbitrator, in the county where you live, or by video or on documents only if you prefer. The Federal Arbitration Act governs this section. The arbitrator decides all issues except the enforceability of the class action waiver below, which a court decides.

Class action and jury waiver. YOU AND WE EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO BRING OR PARTICIPATE IN A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. The arbitrator may award relief only to the individual party seeking it. If the class action waiver is held unenforceable as to a particular claim, that claim proceeds in court and the remainder of this section continues to apply to every other claim.

Small claims. Either of us may instead bring an individual claim in small claims court, if it qualifies.

Injunctive relief. Either of us may ask a court for an injunction to protect intellectual property or to stop unauthorized access, without first completing the steps above.

How to opt out of arbitration. You may opt out of this Section 13 by emailing legal@rendeon.ai with the email address on your Account and the words "arbitration opt out" within 30 days of first accepting these Terms. Opting out affects nothing else in this agreement.

Time limit. Any claim must be brought within one year after it arises, or it is permanently barred, unless the law of your state does not permit the limitation period to be shortened.

Governing law and venue. These Terms are governed by the laws of the State of North Carolina, without regard to its conflict of laws rules. For any dispute not subject to arbitration, you and we consent to the exclusive jurisdiction of the state and federal courts located in North Carolina.

14. General terms

Changes to the Services. The Services are new and will change. We may add or remove features, change limits, offer new services, or stop offering existing ones. We may modify, suspend, or discontinue the Services or your access to them, in whole or in part. We will endeavor to give reasonable advance notice where we stop offering a feature you rely on, although there may be urgent situations, such as preventing abuse, responding to a legal requirement, or addressing a security problem, where advance notice is not feasible. Where a change materially reduces what you have already paid for, we will tell you and, at our option, adjust your Credits or your plan.

Availability. We aim to keep the Services running and do not promise any particular uptime, queue time, or generation time. Our Providers can slow down, change, or fail, and when they do the Services may as well.

Changes to these Terms. We may revise these Terms, for example to reflect a change in the Services, for security or legal reasons, or to prevent abuse. We will update the effective date at the top when we do. For a material change we will give at least 14 days notice by email or within the application before it takes effect. If you continue to use the Services after that date, you accept the updated Terms. If you do not accept them, you must stop using the Services and may cancel. Changes never apply retroactively to a dispute that already exists.

Termination. You may stop using the Services at any time, cancel under Section 7, and write to hello@rendeon.ai to have your Account closed and your Materials deleted. We may suspend or terminate your Account under Section 11. On termination, your access ends, unused Credits are forfeited and are not refunded, and your Materials are deleted or de-identified on the schedule in Section 8 of our Privacy Policy. If we terminate your Account other than for a breach of these Terms, we will refund the unused portion of your current Billing Period. Sections 4, 5, 6, 10, and 12 through 14 survive termination.

Copyright complaints. If you believe material on the Services infringes your copyright, send a notice containing the information the Digital Millennium Copyright Act requires to legal@rendeon.ai. We remove infringing material and terminate repeat infringers.

Use of our brand. You may not use our name, logos, or other trademarks without our prior written permission, other than to identify the Services you are using.

Export controls. You may not export or provide access to the Services into any United States embargoed country, or to anyone on a United States restricted party list. You represent that neither you nor anyone using your Account is such a person and that you are not located in such a country.

Legal compliance. We may comply with governmental, court, and law enforcement requests relating to the provision or use of the Services or to information collected under these Terms.

Entire agreement. These Terms, together with our Privacy Policy and any terms expressly incorporated by reference, form the entire agreement between you and us regarding the Services and supersede any prior understanding.

Severability. If any provision of these Terms is held invalid or unenforceable, the remainder continues in force.

No waiver. Any delay or failure on our part to enforce a provision of these Terms is not a waiver of our right to enforce it later.

No assignment. You may not transfer or assign these Terms without our prior written consent. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.

Force majeure. Neither party is liable for a failure to perform caused by circumstances outside its reasonable control.

No third party beneficiaries. Except as stated in Section 12 with respect to our Providers, these Terms benefit only you and us.

Notices. We send notices to the email address on your Account. Send yours to legal@rendeon.ai or to Masitects LLC, 4801 Glenwood Avenue, Suite 200, PMB 253, Raleigh, NC 27612, United States.

15. Contact